Our paid trial is a full, comprehensive lesson and a professional assessment, not a short sales demo. Each session is customized and scheduled just for you.

The fee covers the real travel and time costs for our dedicated coach, much like scheduling any private consultation. We believe a paid trial represents a mutual commitment: our commitment to providing you with real, focused value from the first minute, and your commitment to starting this journey on a serious, respectful footing.

While this is an extremely rare occurrence at Dreamers, this question highlights exactly why you are engaging a professional swim school instead of a freelancer. You have a safety net.

In the unlikely event of a no-show due to an emergency, we will contact you immediately. You will be offered two things: a full and immediate refund of your trial fee, and a complimentary rescheduled trial lesson with one of our senior coaches. Our accountability to you is our top priority.

Our matching process is thoughtful and deliberate. Based on the information you provide us—the swimmer's age, current skill level, and any specific goals or needs—we select the coach from our team whose expertise, location, and teaching style is the best possible fit for a successful first lesson.

Your safety is our priority. If there is heavy rain or a lightning risk, our coach will cancel the lesson. We will then work with you to reschedule your trial for the next available date at no extra charge.

Our approach to scheduling depends on the age of the learner, but our goal is always to create the most effective path for progress.

For Children: Yes, we highly recommend a fixed, weekly time slot. Consistency and routine are absolutely crucial for a child's learning process. A repetitive schedule helps them build momentum, retain skills more effectively, and feel more secure in their learning environment.

For Adults: We understand that your professional and personal schedules can be hectic. If you know you will require a more flexible schedule, please let us know upfront. We can try to arrange your lessons during off-peak hours where there is more adaptability.

Regardless of the arrangement, we still require an upfront package payment to ensure a mutual commitment to the learning journey.

During the trial, our swim coach is observing more than just swimming ability. They are looking at how your child listens, how they respond to instruction, whether they are motivated by personal praise or by watching others, and their general comfort level. This gives us the data to make a professional recommendation on the environment where they will be happiest and most successful.

An adult trial lesson is very different from one for a child. We recognize that you may already have some swimming ability and you definitely have a strong personal learning preference.

Our coach will begin with a series of practical assessment drills to understand your current skill level. From there, the session will feel less like a "trial" and more like your first real, structured lesson. It is instruction-based, and you should feel that you are already improving from this very first session.

The ultimate goal of the trial is not just to see if we're a good fit, but also to empower you. You will leave with a clearer understanding of your own technique and the specific drills you can use to practice effectively on your own.